You can accept custom orders any way you choose. When listing a new item, we strongly recommend filling out the field for Customization with as much detail as possible. We also suggest uploading photos that reflect the various ways in which you can design your item in order to give Buyers a taste of what's available to them.
Buyers can email you with questions or custom requests for your items. Once a Seller and Buyer have agreed on a particular style, the Seller can begin work on the item(s). We recommend keeping the Buyer updated on your progress as well as uploading or emailing pictures to the Buyer to make sure the item is being developed per your understanding.
Sellers can use an existing item to complete the purchase process, or create a new item specific to a buyer's custom order.